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General Terms
and Conditions
All the terms
and conditions mentioned below pertain to Sun & Fun Tours and Atlas Travel.
Visas, Passports, etc.
All visas are the responsibility of the tour participants. Sun and Fun Tours
will not be held liable in any issues regarding passports or visas. All
travelers assume complete and full responsibility for, and hereby releases the
agent from, any duty of checking and verifying any and all passport, visa,
vaccination, or other entry requirements of each destination, and all safety
and security and security conditions of such destinations, during the length of
the proposed travel. For tours requiring visas for U.S. citizens, detailed visa
information can be accessed via our website. You are responsible for obtaining
all visas and entry documents, and for meeting all health and other
requirements and any documents required by laws, regulations, orders and/or
requirements of countries visited. Non-U.S. citizens must consult with the
appropriate consulates to determine if any visas are needed. All passengers
traveling internationally are required to have a passport. Most countries
require that the passport be valid for at least six (6) months beyond the
conclusion of your trip.
Payment
A non-refundable deposit of $250 per tour and person is required for us to
reserve space for you. Final payment is due 45 days prior to commencement of
services. If we do not receive final payment by this date, we reserve the right
to cancel the reservation. Tour prices stated are per person and based on
double occupancy. Departure Taxes, surcharges, visa fees and government fees
are not part of the tour price and will be billed as a separate item on your
invoice. In the case of billing errors, we reserve the right to re-invoice with
correct pricing.
Cancellations
and cancellation fees
If you must cancel your trip, you must do so in writing. Cancellation refunds
will be calculated as of the date we receive your written cancellation. If the
cancellation is received in writing by Sun & Fun Tours more than 45 days prior
to commencement of services, your deposit will be retained and you will be
charged a $100 cancellation fee. This low fee reflects only our costs of
administering a reservation, and is not intended to be punitive in any way. We
realize the majority of those who cancel their reservations do so out of
necessity.
For cancellations 45 days after the commencement of services, the following per person cancellation fees apply:
Cancellation charges also apply to additional services, including accommodations and optional excursions, reserved prior to and after the tour. If flight changes, including flight cancellations, are requested, revision fees or airline cancellation charges will apply. If an air-inclusive tour is canceled after air tickets have been issued, refund will be processed after the air tickets are returned to Sun & Fun Tours. Sun and fun Tours reserves the right to cancel or reschedule any tour departure. If cancellation is made prior to departure of the tour, our only responsibility will be to refund to the passenger the amount we have received for the tour reservation. We will try to re-book the same tour with a different departure date. Where Sun and fun Tours has confirmed flights, we will try to confirm air seats for the selected new dates, subject to availability. We cannot assume responsibility for any additional costs or any fees relating to the issuance and/or cancellation of air tickets or other travel arrangements not made through Sun and Fun Tours. Changes in
Plans
An administrative charge of $50 per transaction will be charged for any
alteration or revision made to a reservation in addition to any cancellation
penalties or applicable fees imposed by airlines, hotel, trains, or ferries. A
change of traveler name, tour date or tour itinerary within 45 days of
commencement of services will be treated as a cancellation and new reservation;
standard cancellation fees apply. All changes are subject to availability and
cannot be guaranteed. Every effort has been made to produce pricing information
accurately. We reserve the right to correct errors.Air Arrangements To provide you with the lowest possible airfares, Sun & Fun Tours takes advantage of special promotional fares. These fares can be quite restrictive and carry cancellation charges imposed by the airlines ranging from 25% to 100%. Therefore, any penalties resulting from flight changes at your request after flights are ticketed will be your responsibility. If you cancel your trip after receiving your tickets, you must return your tickets to Sun & Fun Tours before your refund (if applicable) is processed. If you make your own domestic flight arrangements, Sun & Fun Tours will not be responsible for any loss resulting from cancellations or changes in international gateways or travel dates. We recommend that you do not purchase tickets with high penalty charges for changes. If you make your own domestic flight arrangements and you miss your international flight for any reason, we can assist with alternate flight arrangements; however, you are responsible for the cost of an alternate flight to your destination, as well as any other expenses incurred prior to joining up with your tour group. Air routings are subject to availability. Routings cannot be guaranteed, and are subject to change at any time. Sun & Fun Tours is not responsible if an airline cancels or delays a flight. If that occurs, you should work with the airline to ensure you arrive at your destination. We will not provide any refund for portions of trips missed due to cancelled or delayed flights. If an air schedule requires an overnight stay in a gateway city, we can assist with hotel reservations; however, if a flight requires a layover, overnights are at your expense. Single
Travelers
Most programs offer a limited number of single rooms, subject to availability
and hotel space. Please see single supplement charge for costs. If you pay for
single occupancy but share during your program, contact Sun & Fun Tours in
writing upon your return to receive the appropriate refund.Roommate
matching
If you are on a program where sharing is possible and you would like to share a
twin-bedded room with another single traveler of the same gender, we will do
our best to match you with a roommate. Singles who wish to share with another
guest should request this at the time of booking and their reservation will
identify them as a “single-share-if- possible” basis. The single
price is charged initially: however, if at departure we have another person to
“share”, the difference between the single price and the per person
twin price will be refunded. “Shares” can not be guaranteed.Participation
For the benefit of everyone on your vacation, Sun and Fun tours has the right
to accept or reject any person as a tour participant and to remove from the
tour any participant whose conduct is deemed incompatible with the interests of
the other participants.Travelers
who need special assistance
You must report any disability requiring special attention to Sun and Fun Tours
at the time the reservation is made. We will make reasonable attempts to
accommodate the special needs of disabled travelers, but we are not responsible
in the event we are unable to do so, nor are we responsible for any denial of
services by carriers, hotels, restaurants, or other independent suppliers. Most
transportation services are not equipped with wheelchair ramps. We regret that
we cannot provide individual assistance to a tour member for walking, dining,
getting on and off motor coaches and other transportation vehicles, or other
personal needs. A qualified companion must be accompany travelers who need such
assistance.Young
travelers
Travelers who are less than 18 years old on the tour departure date must be
accompanied by an adult. We do not accept children who are less than eight
years old.Smoking
Smoking is not allowed inside hotel room, aboard transportations, nor flights
throughout the tour.Price
Guarantee
All tour prices are based on rates (including foreign exchange rates) known at
the time of printing of brochures and publishing of the web site. Prices are
subject to increase without notice if such rates change prior to departure. The
current price will be confirmed at the time of reservation. However, once Sun
& Fun Tours has received your deposit for any tour departing in 2003, the
land price is guaranteed, and any subsequent land cost increases are at our
expense, not including surcharges and any government tax increases. Airfares
included as part of air-inclusive tour prices are guaranteed when we receive
full payment. Tour prices are per person, based on double occupancy. Single
room supplements and triple room reductions are listed where applicable.Accommodations
The accommodations are in the 5 & 4 star category with a selected few in
the 3 start category. However, if a change becomes necessary for any reason,
the accommodations substituted will be equivalent in standard to those shown.
Every effort is made to reserve only twin-bedded rooms. It may occasionally
happen that an accommodation provides some double-bedded rooms instead. These
rooms will be allocated to couples.Please note that accommodation check-in times vary worldwide. Private
bath and single rooms
In exceptional cases where private bath or single rooms as reserved by us are
not available, refunds will be made by the tour director or local host. Claims
made in this respect cannot be accepted after your tour.Baggage
allowance
Portage for one suitcase on tour is included in the tour price. Due to limited
coach capacity, this single bag should have dimensions not exceeding
30"x18"x10" and weight not exceeding 60 lbs (27 kg). A charge of US$3 per
traveling day will be collected by the tour director if a second piece of
baggage is carried, or if the suitcase exceeds the established weight and/or
dimensions. Air carriers may also impose fees if weight or size limits on
checked or carry-on luggage are exceeded.Wheeled carry-on cases are not suitable as hand luggage on motor coaches. No responsibility is accepted for loss of or damage to baggage or any of the tour participant's belongings. Baggage Insurance is recommended. Travel
documents
Travel documents, including any air tickets, are sent via regular ground
delivery two weeks prior to tour departure, providing full payment has been
received. A $15 charge per reservation is added for documents requested in
advance or for two-day delivery in the continental USA. Please indicate at the
time of reservation whether you prefer regular ground delivery or two-day
delivery. (Two-day delivery is required for reservations made within 45 days of
departure.)Not
included in the tour price
Federal Inspection Fees for U.S. Customs and Immigration; International Air
Transportation Tax; agricultural tax; any other taxes; security fee; airport
taxes and fees; passports; visas and vaccinations; tips to your tour director,
drivers, and in some cases, local city guides; gratuities on ferries; laundry;
telephone; mini bar; alcohol, beverages and food not on the regular menu (these
extra items will be billed to you before leaving the hotel or restaurant);
optional excursions; portage at airports; travel protection; excess baggage
fees; all other items of a personal nature.Refunds
Please note that any request for refunds is subject to the terms and conditions
stated on our website. No refunds can be made for used services of less than 48
consecutive hours, for unused transportation where group activity tickets are
involved, or for voluntary modifications by the tour participant.Service
inquiries after your tour
If after returning from the tour, you wish to inquire about any tour services
provided, please ensure that all correspondence relating to those services is
received by Sun & Fun Tours within 60 days after the tour completion date.
This will enable us to make a timely investigation.Holidays
During local and national holidays, certain facilities such as museums and
restaurants, sightseeing tours and shopping may be limited or not available.
Alternatives will be offered whenever possible.
Safety
Please be aware that during your participation in tours operated by Sun &
Fun Tours certain risks and dangers may arise beyond our control including, but
not limited to, the hazards of traveling in undeveloped areas; travel by boat,
train, automobile, aircraft or other means of transportation; the forces of
nature, political unrest and accident or illness in remote regions without
means of rapid evacuation or medical facilities. We will not have liability
regarding provision of medical care or the adequacy of any care that may be
rendered. It is understood that Sun & Fun Tours will use its best efforts
to ensure that adequate measures are taken.Responsibility
The responsibility of Sun & Fun Tours (referred to as “the
Company” from here on) and its affiliated companies is strictly limited.
As a tour operator, the Company, promotes, and sells tour programs consisting
of certain travel services, including surface, air, and water transportation,
sightseeing excursions, and cruise/hotel accommodations that the Company
purchases or reserves from various suppliers (collectively,
“Suppliers”). The Company does not own or operate any of these
Suppliers. The Suppliers providing travel services for the Companies tour
programs are independent contractors, and are not agents or employees of the
Company. As such, the Company is not responsible for any negligent or willful
act or failure to act of any supplier or of any third party. Some tours include
visits to shops and merchants. The Company is not responsible for any purchases
you make during your trip, whether that merchant is part of the scheduled
itinerary or not. By utilizing the travel services of the Suppliers, you agree
that you will look to such Suppliers for any accident, injury, property damage,
or personal loss to you or to those traveling with you, and that neither the
Company nor any representative of the Company shall be liable.Without limitation, the Company is not responsible for any injury, loss, or damage to person or property, death, delay, or inconvenience in connection with the provision of, or failure to provide, any goods or services occasioned by or resulting from—but not limited to—acts of God or force majeure, acts of war or civil unrest, insurrection or revolt, strikes or other labor activities, criminal or terrorist activities of any kind, overbooking or downgrading of accommodations, mechanical or other failure of airplanes of other means of transportation or for the failure of any transportation mechanism to arrive or depart on time, sanitation problems, lack of medical care, or for any other cause beyond the direct control of the Company. To the extent that the Company is involved in booking air and/or cruise transportation for you, the Company acts as your agent and not as an agent of the air carrier and/or cruise line. For all other purposes, the Company does not act as an agent for any party whatsoever. The Company reserves the right to correct promotional or pricing errors at any time, or to increase the program price in the event of cost increases due to changes in airfares, cruise fares, currency fluctuations, park fee increases, taxes, or fuel surcharges. The Company reserves the right to decline to accept or retain any person as a member of any tour or to cancel or alter the tour without notice, in which event your sole remedy shall be a prorated refund for any unused portion of the trip. Hotels and other accommodations are subject to change. If, after tour departure, the services included in the tour cannot be supplied, or there are changes in an itinerary for reasons beyond the control of the Company, the Company will arrange for the provision of comparable services. Any resulting additional expense will be payable by travelers and any resulting saving will be refunded by the Company to tour participants. The tour participant agrees that neither the Company nor its affiliates shall be liable for any damage, loss (including personal injury, death, and property loss) or expense occasioned by any act or omission of any supplier providing tour services, or any insurer or insurance administrator of the Travel Protection Plan, or of any other person. Legal proceedings against the Company may be instituted only in a state or federal court within the State of California, and any claim involved in such proceedings shall be decided in accordance with the laws of the State of California. Any legal proceedings against the Company must be commenced within one year following the date of tour completion. Neither the Company nor any affiliate shall in any case be liable for other than compensatory damages, and you hereby waive any right to punitive damages. No person, other than an authorized representative of the Company by a document in writing, is authorized to vary, add, or waive any term or condition in this web site, including any term or condition set forth in the preceding provisions. Disclaimer
and Limitation of Liability
None of the Content shall be construed as an offer for the sale or provision of
any services, goods, or products of Sun & Fun Tours or any other entity.
All Content contained in this Site is provided for informational purposes only.
All tour itineraries, prices, dates, hotels, departures, destinations, and
availability of the foregoing may be modified at any time by Sun & Fun
Tours without notice.The Content is provided "AS IS," without any implied or expressed warranty of any kind including, but not limited to, warranties of merchantability, fitness for a particular purpose or use, and non-infringement intellectual property. Sun & Fun Tours does not make any warranties as to the accuracy or completeness of the content. Sun & Fun Tours may modify or update the content at any time without notice, but makes no commitment to do so. Use of this Site is at your own risk. Sun & Fun Tours shall not be liable FOR ANY MONETARY AMOUNT to you or any other user for any inaccuracy, error or omission, regardless of cause, in the CONTENT or for any damages, including direct, indirect, special, incidental, consequential, or other damages, arising from your access to, or use of, this Site. Because some jurisdictions prohibit the exclusion or limitation of consequential or incidental damages, the above limitation may not apply to you. User
Comments, Feedback and Other Submissions
All information, comments, feedback, suggestions and ideas disclosed, submitted
or offered to Sun & Fun Tours in connection with your use of this Site
(collectively, "Comments"), shall be and remain the exclusive property of Sun
& Fun Tours and may be used in any medium and for any purpose worldwide
without obtaining your specific consent. For example, use of your Comments may
be used in radio, television and print advertisements. Your name may be used
with any Comments you submit. Sun & Fun Tours is under no any obligation to
maintain your name or your Comments in confidence, to pay to you any
compensation for any Comments submitted, or to respond to any of your Comments.
You agree that you will be solely responsible for the content of any Comments
you make.Relationship
with Other Parties
Unless otherwise indicated, Sun & Fun Tours is not an agent or
representative of any third party and has not authorized any third party to act
on its behalf.Links to
Sites of Other Parties
The Content contained in this Site may include links to other sites. The other
sites are not under the control of Sun & Fun Tours and we is not
responsible for the information or content contained therein. Sun & Fun
Tours has included the links as a convenience to you. Sun & Fun Tours does
not endorse, sponsor or approve any other site, or product or service offered
by any other site, for which it has provided a link.Indemnification
You agree to indemnify, defend and hold us and our partners, attorneys, staff
and affiliates harmless from any liability, loss, claim and expense including
reasonable attorneys' fees, related to your violation of this Agreement or use
of this Site.Miscellaneous
These Terms and Conditions represent the agreement between you and Sun &
Fun Tours regarding your use of this Site and supersedes any prior statements
or representations. The performance of these Terms and Conditions shall be
governed by the internal laws of the State of California, United States of
America, without regard to any principles of conflicts of law. All legal
proceedings arising out of or in connection with this Site shall be brought
solely in the State of California. You expressly submit to the exclusive
jurisdiction of said courts. Should any part of these Terms and Conditions be
held invalid or unenforceable, that portion shall be construed consistent with
applicable law and the remaining portions shall remain in full force and
effect. Sun & Fun Tours may at any time modify these Terms and Conditions
and your continued use of this Site will be conditioned upon the Terms and
Conditions in force at the time of your use.
Medical
Issues
You must advise us in writing, at or prior to booking, of any physical,
emotional or mental condition which may require professional attention during
the trip or may require the use of special equipment. If you fail to disclose
any such conditions, Sun and Fun Tours may refuse to allow you to take the trip
and you will forfeit the trip cost; and in such event we shall have no
liability, financial or otherwise.If you are so challenged, you must bring and be responsible for all necessary items related to your condition. If any such condition arises after the trip is booked, you must advise us in writing immediately. Failure to advise us shall release Sun & Fun Tours and all professional personnel from any liability related to such condition or its treatment. We cannot accommodate women past their sixth month of pregnancy. If you require a wheelchair, you must provide your own small, collapsible wheelchair. Certain features, and certain trips, are not wheelchair-accessible. We cannot guarantee any wheelchair assistance or accessibility in international destinations. Sun & Fun Tours reserves the right to decline any trip participant whose condition, in our opinion, may affect the health, safety or enjoyment of other participants. Sun & Fun Tour is not responsible for the costs of any medical treatment you may require during the trip. Under no circumstances is Sun & Fun Tours responsible for the quality of medical care, or lack thereof, you may receive while on the trip. |
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